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Increasing IT infrastructure dependency also
increases the risk of network attacks from insecure networks
such as the Inter- net. There is a conscious attempt to reduce
downtime resulting in increase productivity and revenue.
Incident handling is a valuable service
provided by NetMonast- ery that helps you to detect and recover
from incidents such as network break-ins and worm attacks. This
service leverages the valuable expertise and the extensive
database on computer attacks at NetMonastery to provide a value
to its customers.
Our approach
- Network / System Survey helps us
understand your networks and computer systems. This survey
report would further help us handle attacks on these systems.
- Incident Handling Desk maps your
systems into our incident handling system, hence we are then
able to visualise attacks on your systems.
- Trouble Ticketing is a system that
helps us organise better support over in the long term.
- Mitigation Support helps you handle
attacks and incidents on your systems in an organised manner.
NetMonastery has documented procedures of the most optimised
manner of handling attacks.
Following are our priorities when we handle
computer security incidents
- Recover and Preserve Uptime
- Preserve Evidence of Attack
- Detect Cause of Attack
- Help Mitigate the Problem
NetMonastery usually provides offsite support
handling incide- nts remotely, this support may be telephonic or
secure online communication mediums. However onsite support is
also avail- able depending upon feasibility.
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